Customer Support Agent (Dutch Speaking)
New
M
Mercier Consultancy GroupCustomer Support
GreeceFull-TimeMiddle
SalaryCompetitive Monthly Salary. Monthly Performance Bonus. 2 Extra Salaries Per Year (13th and 14th salary).
Apply NowOpens the employer's application page
Job Details
- Languages
- Dutch
- Required Skills
- Problem SolvingCustomer support
Requirements
- Native or fluent Dutch (spoken and written).
- Proven experience in customer support services or a similar client-facing role.
- Excellent communication skills and a passion for providing world-class service.
- Tech-savvy with the ability to work effectively in a fully remote environment.
- Strong problem-solving abilities and a customer-centric mindset.
Responsibilities
- Act as the primary point of contact for Dutch-speaking clients regarding lunch pass and food voucher inquiries.
- Resolve complex issues within the customer support services sector with efficiency and professionalism.
- Maintain a high level of customer satisfaction by providing accurate and timely information.
- Collaborate with internal departments to streamline support processes and improve service delivery.
- Manage database updates and administrative tasks related to voucher allocations and account management.
- Participate in ongoing training sessions to stay updated on industry trends and company policies.
- Consistently meet performance targets to qualify for attractive monthly performance bonuses.
View Full Description & ApplyYou'll be redirected to the employer's site
