Spanish Speaking Customer Expert for Car Sharing
New
M
Mercier Consultancy GroupTravel and Mobility
Greece. Spain. Portugal. Málaga, Andalusia, Spain. Alicante, Valencian Community, Spain. Benidorm, Valencian Community, SpainFull-Time
SalaryCompetitive Monthly Salary with 2 Extra Salaries Per Year (13th and 14th salary).
Apply NowOpens the employer's application page
Job Details
- Languages
- Native or fluent Spanish (spoken and written), Advanced proficiency in English.
- Required Skills
- Problem SolvingCustomer service
Requirements
- Native or fluent Spanish (spoken and written).
- Advanced proficiency in English.
- Strong customer-centric mindset with a passion for the travel industry.
- Excellent problem-solving skills and ability to work in a fast-paced environment.
- Previous experience in customer service or travel-related roles is considered a significant advantage.
Responsibilities
- Deliver premium support to customers within the travel and mobility sector through various communication channels.
- Manage car-sharing reservations and assist users with real-time inquiries regarding fleet availability and booking modifications.
- Troubleshoot technical issues related to the car-sharing mobile application to ensure a seamless travel experience.
- Maintain high satisfaction levels by offering personalized solutions tailored to the traveler's specific needs.
- Collaborate with international teams to optimize service delivery and brand reputation in the travel industry.
- Ensure all interactions reflect the company's commitment to efficiency, safety, and innovation in urban travel.
View Full Description & ApplyYou'll be redirected to the employer's site
