Sr. Manager, Sales Operations - Salesforce - CRO Services
New
J
JobgetherCRO Services
Based in United StatesFull-TimeManager
Salary not disclosed
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Job Details
- Experience
- 5–8 years of relevant experience, or 3–5 years with a master’s degree.
- Required Skills
- Data AnalysisSalesforceData modelingCRM
Requirements
- Bachelor’s degree or equivalent experience; master’s degree preferred.
- 5–8 years of relevant experience, or 3–5 years with a master’s degree.
- Advanced expertise in CRM, content management systems, and marketing automation platforms.
- Strong understanding of sales and marketing technology, analytics, data management, and commercial operations.
- Demonstrated analytical, problem-solving, and critical-thinking skills.
- Ability to interpret data and translate findings into actionable recommendations for senior leadership.
- Strong written and verbal communication skills with experience leading stakeholder discussions.
- Experience managing external vendors or partner organizations for technology deliverables.
- Familiarity with healthcare, clinical research, life sciences, pharmaceutical, or PBM environments is advantageous.
- Ability to work a flexible schedule to support project deadlines.
- Willingness to travel occasionally (up to 25%).
Responsibilities
- Build and maintain scalable data models, dashboards, reporting tools, and analytical solutions that enable data-driven decisions across sales and marketing.
- Manage the end-to-end sales analytics process, including data sourcing, cleansing, exploration, modeling, validation, and interpretation.
- Develop predictive and prescriptive models to identify trends, forecast performance, and optimize sales effectiveness.
- Oversee sales and marketing processes related to lead generation, qualification, handoffs, and pipeline tracking.
- Serve as a subject matter expert for the sales and marketing technology stack, including CRM, CMS, and marketing automation platforms.
- Coordinate technology delivery across multiple vendors and concurrent initiatives.
- Conduct root-cause analysis of sales operations and demand-generation challenges and drive cross-functional resolution.
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