Account Manager
E
EventMobiEvent Technology
You may reside anywhere in Canada, EST working hoursFull-TimeMiddle
SalaryOTE up to $105K CAD
Apply NowOpens the employer's application page
Job Details
- Experience
- 3-4 years experience
- Required Skills
- SalesforceCustomer SuccessHubSpotAccount ManagementCRM
Requirements
- 3-4 years experience in B2B Sales
- Track record of achieving and/or exceeding targets through upsell and growth
- Proficiency in CRM software such as HubSpot or Salesforce
- Bachelor's degree or equivalent
- Ability to accommodate EST working hours
- Reliable internet connection (at least 30Mbps download speed)
- Safe, private, and quiet ergonomic workspace
Responsibilities
- Manage a pipeline of existing customer business to drive customer retention & growth and achieve Net Revenue Retention & Account Retention Targets
- Build long-term relationships with 150+ accounts by conducting regular account-level debriefs, product demos & check-in calls
- Prospect for growth opportunities within your existing client base through referral and other networking initiatives
- Follow the AM Daily Dashboard workflow provided in the CRM to ensure prioritized regularly scheduled touchpoints with your accounts
- Maintain a clean and up to date pipeline forecast to be reviewed weekly with your manager
- Effectively communicate and collaborate with the Customer Success & Support teams to ensure client satisfaction
- Leverage a mix of communication methods to proactively engage and grow your accounts
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