Sr. Account Executive - Customer Experience (CX) SaaS Sales

New
T
TDS Global SolutionsCX SaaS
United StatesFull-TimeSenior
Salary not disclosed
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Job Details

Experience
5+ years
Required Skills
Business DevelopmentSalesforceNegotiationHubSpotRelationship management

Requirements

  • 5+ years of experience in a senior client services and/or sales role.
  • 5+ years of experience selling SaaS solutions to the Customer Experience (CX) sector.
  • Proven track record of building and developing relationships with key decision-makers.
  • Excellent executive communication skills with the ability to adapt style to the audience.
  • Strong persuasion, influence, and negotiation skills.
  • Experience leading and influencing cross-functional teams throughout the sales process.
  • Experience managing an enterprise deal process and enterprise accounts.
  • Experience selling to customer service operational leaders.
  • Ability to lead sales presentations and take responsibility for pitch outcomes.
  • Willingness to travel up to 25%.

Responsibilities

  • Generate new opportunities from existing contacts and develop new prospective relationships.
  • Collaborate with marketing and demand generation teams to develop target strategies for key sectors.
  • Meet and exceed individual monthly, quarterly, and yearly sales targets.
  • Form and lead a cross-functional 'bid team' comprising operational, technical, HR, and executive input.
  • Brief team members on required inputs to achieve bid success.
  • Research the field to identify fruitful partners and analyze potential partnership impacts.
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