Account Manager
New
E
EntrataSaaS
Dallas, TX / Kansas / MissouriFull-TimeMiddle
Salary$90,000 - $130,000 a year
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Job Details
- Experience
- 5 years
- Required Skills
- Data AnalysisSaaSPrompt EngineeringGenerative AIAccount Management
Requirements
- Bachelor’s degree in Business, Marketing, Communications, or a related field, or equivalent work experience.
- Minimum of 5 years of related experience with a Bachelor’s degree.
- Demonstrated ability to manage and grow multiple client accounts effectively.
- Strong analytical, problem-solving, and organizational skills.
- Excellent communication and presentation abilities for technical and non-technical audiences.
- Proficiency in managing client relationships in a cross-functional environment.
- Comprehensive understanding of technology or software sales processes (SaaS or enterprise platforms).
- Ability to utilize GenAI tools with critical oversight and prompt competency.
- Ensure data governance and security by protecting proprietary or PII data.
- Ability to prioritize tasks in a fast-paced and high-stress environment.
Responsibilities
- Build and maintain strong, long-term relationships with key stakeholders within assigned accounts.
- Develop account plans outlining strategies for growth, retention, and upsell opportunities.
- Collaborate with internal teams, including Sales, Implementation, and Support, to deliver high-quality client experiences.
- Understand client business objectives, challenges, and operations to effectively position Entrata solutions.
- Provide consultative guidance to clients on best practices, industry trends, and product utilization.
- Identify and pursue opportunities for account expansion and revenue growth.
- Communicate product updates, new features, and relevant developments to client stakeholders.
- Analyze account data to identify trends, performance gaps, and improvement opportunities.
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