Senior Product Manager, Payments
New
J
JobgetherFintech / Payments
IndiaFull-TimeSenior
Salary170,000 - 240,000 USD per year
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Job Details
- Experience
- 7+ years of experience in product management, including 4+ years of experience in payments or fintech
- Required Skills
- Project ManagementData AnalysisProduct ManagementWordPress
Requirements
- 7+ years of experience in product management, including senior individual contributor experience owning complex product areas.
- 4+ years of experience in payments or fintech, ideally working on products operating at significant scale.
- Experience leading complex initiatives or large-scale/global product launches is a plus.
- Strong product judgment and the ability to make practical decisions in ambiguous or fast-moving situations without requiring perfect information.
- Experience working on high-trust, business-critical systems where reliability, security, and small product changes can have significant impact.
- Ability to collaborate deeply with engineers and designers on complex product challenges, including technical constraints and tradeoffs.
- Strong analytical skills and practical experience working with metrics, dashboards, instrumentation, and product data.
- Excellent written and verbal communication skills, particularly within distributed and asynchronous teams.
- Strong organizational and execution skills, with the ability to manage priorities and maintain momentum across multiple stakeholders.
- Familiarity with WooCommerce, WordPress, or open-source ecosystems is an advantage.
Responsibilities
- Own product direction and execution for a key payments product area, establishing clear priorities, goals, and measurable outcomes.
- Improve merchant and shopper experiences across onboarding, checkout, refunds, disputes, payouts, reporting, and payment reliability.
- Identify and reduce payment failures, friction, and operational issues while helping lower support volume and strengthen merchant trust.
- Use product data, support signals, merchant feedback, and other insights to prioritize initiatives, define success metrics, and make clear tradeoffs.
- Work closely with engineering and design teams to shape solutions, evaluate technical constraints, refine product flows, and drive execution.
- Collaborate with strategic payments partners, including major payment platforms, to improve integrations, manage dependencies, deliver changes, and resolve issues.
- Take a hands-on approach to product management through issue definition, bug and incident triage, flow reviews, lightweight prototyping, briefs, and PRDs.
- Monitor product performance and use dashboards, instrumentation, and analytical insights to identify opportunities and measure impact.
- Communicate progress, risks, decisions, and priorities clearly to stakeholders in a distributed and asynchronous working environment.
- Maintain strong alignment across cross-functional teams while ensuring product decisions remain focused on customer needs and measurable outcomes.
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