Project Manager-Implementation
J
JobgetherSaaS Implementation
India, working night shifts when requiredFull-TimeMiddle
Salary not disclosed
Apply NowOpens the employer's application page
Job Details
- Experience
- 3–5 years
- Required Skills
- Project ManagementAgileJiraStakeholder managementSaaSBudget managementRisk Management
Requirements
- 3–5 years of professional project management experience or comparable project delivery experience.
- Demonstrated experience managing SaaS or software implementation projects, ideally in customer-facing environments.
- Proven track record of successfully delivering complex implementations for SMB, commercial, and enterprise customers.
- Hands-on experience managing projects using both waterfall and agile methodologies.
- Experience working in a high-growth startup or similarly fast-paced environment with evolving priorities.
- Strong understanding of SaaS platforms, software implementation processes, and customer delivery lifecycles.
- Experience using SaaS-based project management and collaboration tools such as Jira, DevRev, or similar platforms.
- Strong planning, organization, prioritization, and time-management skills.
- Excellent communication and stakeholder-management abilities, with confidence working directly with customers and cross-functional teams.
- Ability to transform complex or ambiguous requirements into clear plans, actions, and measurable outcomes.
- Comfortable working remotely and collaborating across teams and time zones, including working night shifts when required.
- PMI/PMP, Agile, or comparable project management certification is advantageous.
Responsibilities
- Lead end-to-end implementation projects for commercial, SMB, and enterprise customers, managing delivery from initial scope definition through completion.
- Work closely with implementation consultants, implementation engineers, customers, prospects, and cross-functional stakeholders to coordinate successful project delivery.
- Define project scope, objectives, milestones, deliverables, dependencies, and resource requirements for both standard and customized implementations.
- Develop and maintain detailed project plans, ensuring activities, timelines, responsibilities, and dependencies remain clearly documented.
- Manage the assigned project portfolio, balancing priorities and ensuring projects remain aligned with customer and business objectives.
- Own project schedules, budgets, risks, issues, dependencies, and overall delivery performance.
- Track project KPIs, work effort, resource utilization, and delivery progress, identifying potential challenges early and taking appropriate corrective action.
- Manage customer expectations through clear communication, regular updates, and proactive resolution of delivery concerns.
- Provide project-level and portfolio-level reporting to relevant stakeholders, highlighting progress, risks, decisions, and areas requiring attention.
View Full Description & ApplyYou'll be redirected to the employer's site
