Employee Benefits Representative
M
Mom's MealsHuman Resources
Ankeny, IAFull-TimeMiddle
Salary$64,800-72,000 plus 10% bonus
Apply NowOpens the employer's application page
Job Details
- Experience
- 2–4 years
- Required Skills
- Data AnalysisMicrosoft ExcelMicrosoft OfficeCompliance
Requirements
- Associate’s degree in Human Resources, Business Administration, or a related field (equivalent experience may be considered).
- 2–4 years of experience in employee benefits administration, Human Resources, or a related field.
- Working knowledge of employee benefit programs, including medical, dental, vision, life, disability, retirement, HSA/FSA.
- Experience working with HRIS, payroll, benefits administration, or other HR-related systems.
- Strong analytical and problem-solving skills with exceptional attention to detail.
- Proficiency with Microsoft Office products, including Excel, Word, PowerPoint, and Outlook.
- Familiarity with applicable federal and state benefit regulations and compliance requirements.
- Strong interpersonal and written communication skills.
- Strong commitment to protecting confidential employee and benefits information.
- Bachelor’s degree in Human Resources, Business Administration, or a related field (preferred).
- Experience with UKG or a similar HRIS/payroll/benefits administration system (preferred).
- Experience supporting retirement plans and benefits billing/reconciliation (preferred).
Responsibilities
- Serve as a primary point of contact for employees and managers regarding benefits eligibility, enrollment, coverage, claims, and plan provisions.
- Administer day-to-day benefit transactions, including new hires, qualifying life events, rehires, changes, terminations, and dependent eligibility.
- Research and resolve benefits questions and issues, utilizing the benefits hotline, HR systems, and other support channels while partnering with internal teams and external vendors as needed.
- Maintain accurate benefits, payroll, and employee data across HRIS, carrier, and vendor systems; identify and resolve discrepancies and processing issues.
- Support benefits billing, invoice reconciliation, payroll deductions, HSA contributions, and retirement plan transactions.
- Coordinate with brokers, carriers, third-party administrators, and vendors, including supporting reporting, file verification, utilization reviews, and issue resolution.
- Support benefits compliance, audits, required reporting, and documentation.
- Lead or assist with new hire benefits education and annual open enrollment activities.
- Identify opportunities to improve benefits processes, systems, and employee experience and recommend solutions.
- Maintain confidentiality of sensitive employee and benefits information.
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