Associate Director, Client Engagement
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New EngenDigital Marketing
We currently hire full-time employees in the following states: Arkansas, California, Colorado, Florida, Georgia, Illinois, Michigan, Missouri, Nevada, New Jersey, New York, North Carolina, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Virginia, Washington, and WisconsinFull-TimeDirector
Salary94,000 - 117,000 USD per year
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Job Details
- Experience
- 6–10 years
- Required Skills
- Project ManagementAccount Management
Requirements
- 6–10 years in account management or client services.
- Experience managing complex, multi-workstream client relationships.
- Demonstrated ability to lead client relationships at a strategic level.
- Strong understanding of influencer marketing including strategy, pricing, and measurement.
- Experience with creator selection, content review, and influencer marketing measurement.
- Proven experience leading client meetings, QBRs, and post-analysis presentations.
- Strong project management instincts for running multiple accounts simultaneously.
- Ability to act as a credible escalation point for team members.
Responsibilities
- Own strategic client relationships for a portfolio of high-complexity, high-priority accounts.
- Manage the full campaign lifecycle from presale and kickoffs through execution and post-analysis.
- Act as the internal hub for cross-functional teams including Creator Operations, Strategy, and Analytics.
- Serve as the senior QC layer for client-facing deliverables, decks, and performance insights.
- Identify account risks, resolve escalations, and proactively manage renewal and upsell opportunities.
- Coach Senior Managers to improve account leadership and client management instincts.
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