Accounts Receivable Administrator
New
P
PeoplePartnersAccounting, Finance
Source API remote eligibility restrictions: United States, 8:00AM - 5:00 PM NZSTFull-TimeMiddle
Salary not disclosed
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Job Details
- Languages
- English
- Experience
- 2+ years
- Required Skills
- CRM
Requirements
- 2+ years of relevant experience in accounts receivable, credit control, collections, or customer account management.
- Strong written and verbal English communication skills.
- Experience following up overdue accounts, invoices, and payment commitments professionally and consistently.
- Strong relationship-building, negotiation, and problem-solving skills.
- Ability to investigate reasons for non-payment and work toward practical resolutions.
- Strong organizational skills with the ability to manage multiple customer accounts and prioritize follow-up activity.
- High attention to detail when reviewing invoices, payments, account balances, and customer information.
- Experience using accounting, accounts receivable, CRM, ERP, or similar business systems.
- Competency using Microsoft 365.
- Ability to handle confidential and commercially sensitive information responsibly.
Responsibilities
- Manage an assigned portfolio of customer accounts and outstanding receivables.
- Proactively follow up overdue invoices by phone and email.
- Manage payment commitments and agreed payment terms.
- Investigate reasons for non-payment and identify barriers to payment.
- Monitor aged receivables and prioritize accounts based on age, value, and risk.
- Maintain accurate records of customer conversations, actions, and outcomes.
- Investigate and resolve invoice queries, disputes, and account discrepancies.
- Work with Accounts and operational teams in New Zealand to resolve account issues.
- Escalate significantly overdue, disputed, or higher-risk accounts appropriately.
- Support account reconciliations and Accounts Receivable administration.
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