Director, Registrar Operations

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National UniversityHigher Education
Remote, USAFull-TimeDirector
Salary not disclosed
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Job Details

Experience
Minimum of seven (7) years related experience in higher education; Minimum of five (5) years of leadership experience required
Required Skills
Data AnalysisSalesforceMicrosoft Office

Requirements

  • Bachelor's degree required; Master's degree preferred.
  • Minimum of seven (7) years of related experience in higher education.
  • Minimum of five (5) years of leadership experience.
  • Minimum of three (3) years of leadership experience in a Registrar's office preferred.
  • Excellent working knowledge of Title IV guidelines and FERPA regulations.
  • Advanced proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
  • Experience with CRM and student information systems including Salesforce, PeopleSoft, and Anthology.
  • Experience with document management software such as OnBase.
  • Strong ability to diagnose business issues, analyze data, and plan strategic outcomes.
  • Ability to travel up to 10% of the time.

Responsibilities

  • Provide strategic leadership and operational direction for core Registrar Office functions.
  • Oversee the accuracy, integrity, and security of student records and ensure compliance with academic policies.
  • Manage and mentor Associate Directors, overseeing recruitment, training, and performance management for the department.
  • Generate and analyze performance reports to drive continuous improvement and data-informed decision-making.
  • Interpret and apply federal, state, and accreditation standards, including FERPA and Title IV policies.
  • Lead process improvement and systems optimization efforts within student information systems.
  • Collaborate with academic and administrative stakeholders to support student services and institutional initiatives.
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