Solutions Architect
New
M
MeshFintech, Crypto
United States- RemoteFull-TimeSenior
Salary140,000 - 180,000 USD per year
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Job Details
- Experience
- 3+ years
- Required Skills
- BlockchainRESTful APIsDatadog
Requirements
- Bachelor's degree in Computer Science, Data, or equivalent hands-on experience
- 3+ years in solutions engineering, solutions architecture, technical project management, or support engineering
- Proven hands-on experience designing, using, and troubleshooting APIs and integrations
- Fluent in APIs, SDKs, and modern tooling (API management, reporting, AI/automation)
- Working knowledge of crypto and fintech, including blockchain technology, digital assets, regulatory considerations, and real-world use cases
- Strong communication skills for building relationships with customers and cross-functional partners
- Ability to manage multiple projects and priorities in a fast-paced environment
- Experience on early-stage or founding teams is strongly preferred
- Ability to travel occasionally (approximately once per month)
Responsibilities
- Serve as a trusted solutions consultant, driving fast, successful customer implementations and adoption
- Design and deliver post-sales solutions (analytics, processes, documentation, infrastructure) that accelerate time to value
- Optimize tools and data (Gong, Pylon, Kapa, Datadog, Amplitude, AI self-service) to improve workflows and customer experience
- Guide customer engineering teams on SDK and API best practices to reduce timelines and scale rollouts
- Triage and resolve technical issues across customers and internal teams to maintain momentum
- Create playbooks and implementation guides to speed onboarding and drive usage
- Partner cross-functionally and with executives, leading technical deep dives and platform optimization
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