Senior Revenue Operations Specialist

New

JumpCloudIT Management

Bangalore, India - Remote, EMEA hours - 1pm to 10pm ISTFull-TimeSenior

Salary not disclosed

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Job Details

Experience: 8+ years in Account Management, Revenue Operations, Success Operations, or a related GTM operational role; 3+ years of experience supporting Account Management and Renewals teams
Required Skills: SalesforceAccount Management

8+ years in Account Management, Revenue Operations, Success Operations, or a related GTM operational role.
3+ years of experience supporting Account Management and Renewals teams.
Deep expertise in Salesforce administration, development, and GTM system governance.
Proven experience with process mapping and automation.
Ability to manage multiple concurrent projects in a fast-paced environment.
Experience with AI tooling such as ChatGPT, Gemini, Claude, Rovo, or AgentForce.
Ability to collaborate cross-functionally and influence stakeholders without direct authority.
Bachelor's degree.
Willingness to work EMEA hours (1pm to 10pm IST).

Maintain data accuracy, completeness, and standardization in Salesforce to ensure reliable forecasting and reporting.
Conduct regular audits of pipeline data in collaboration with regional RevOps leads and Sales/Marketing teams.
Own day-to-day operations and hygiene in sales forecasting and pipeline management.
Lead and contribute to large complex projects involving multiple cross-departmental stakeholders.
Act as a primary point of contact for the Account Management team regarding requests, changes, and reporting.
Drive on-demand analysis, data pulls, and CRM changes for Operations and GTM stakeholders.
Support effective Account Management workflows for quotes and deliverable operations prior to month-end.
Collaborate with the Deal Desk team to track revenue expansion, upsells, and Book of Business metrics.

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