Senior Digital Experience Research Analyst
J
JobgetherUser Research, Analytics
Remote work opportunity within the United States.Full-TimeSenior
SalaryTotal target compensation ranges of $108,000–$180,000 in Zone 4 up to $149,100–$248,400 in Zone 1
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Job Details
- Experience
- 4+ years of experience, or equivalent demonstrated expertise
- Required Skills
- A/B testing
Requirements
- 4+ years of experience in user research, digital experience, conversion optimization, or a related discipline.
- Proven experience defining and leading user research strategies, programs, or roadmaps.
- Strong expertise in both qualitative and quantitative research methodologies.
- Hands-on experience with Adobe Analytics, Customer Journey Analytics, and Adobe Target.
- Demonstrated data storytelling skills to influence business or product decisions.
- Strong understanding of user-centered design principles and accessibility standards.
- Experience with qualitative research and behavioral analytics tools such as UserTesting, Microsoft Clarity, or Hotjar.
- Experience applying AI tools throughout the research lifecycle.
- Experience establishing a research practice, framework, or insight repository from the ground up.
- Strong analytical and strategic thinking skills.
- Excellent communication and presentation skills for influencing cross-functional stakeholders.
- Ability to work autonomously in a fast-paced global environment.
Responsibilities
- Define and own the user research strategy and roadmap, establishing scalable research frameworks, standards, and best practices across teams.
- Lead qualitative and quantitative research initiatives, including user testing, interviews, surveys, competitive benchmarking, and expert reviews.
- Analyze behavioral data and user feedback to identify insights, friction points, opportunities, and trends.
- Define and evolve web measurement strategies and communicate findings through dashboards and executive-level presentations.
- Own the experimentation program, including A/B and multivariate testing, to validate hypotheses.
- Develop compelling data stories that combine quantitative evidence with user perspectives.
- Build and maintain scalable research documentation and insight repositories.
- Partner with cross-functional and global stakeholders to translate findings into actionable digital strategy.
- Apply AI-enabled research workflows to accelerate analysis, transcript synthesis, and pattern identification.
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