Senior Digital Experience Research Analyst
V
VeeamData and AI
Remote, United StatesFull-TimeSenior
SalaryZone 1: $149,100 — $248,400 USD; Zone 2: $136,600 — $227,700 USD; Zone 3: $124,200 — $207,000 USD; Zone 4: $108,000 — $180,000 USD. Ranges reflect Total Target Compensation (TTC), inclusive of base pay and a competitive performance-based bonus.
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Job Details
- Experience
- Four or more years
- Required Skills
- A/B testing
Requirements
- Four or more years of experience in user research, digital experience, conversion optimization, or a related field.
- Proven experience defining and leading research strategy and programs.
- Strong expertise in qualitative and quantitative research methodologies.
- Hands-on experience with Adobe Analytics and Customer Journey Analytics.
- Hands-on experience with Adobe Target for personalization and testing.
- Demonstrated data storytelling ability, with examples of readouts that changed a decision.
- Strong understanding of user-centered design principles and familiarity with accessibility standards.
- Highly analytical and strategic mindset with the ability to influence cross-functional teams.
- Experience operating in a fast-paced, global environment with multiple competing priorities.
Responsibilities
- Define and own the user research strategy and roadmap, scaling research frameworks, standards, and best practices across teams.
- Lead qualitative and quantitative research initiatives, including user testing, interviews, surveys, competitive benchmarking, and expert reviews.
- Analyze behavioral data and user feedback to uncover insights, friction points, and opportunities that shape product and design decisions.
- Define and evolve the web measurement strategy, monitoring user behavior and performance and reporting through dashboards and executive presentations.
- Own the experimentation program, including A/B and multivariate testing, partnering with design, product, and development teams to validate hypotheses.
- Craft data stories that pair quantitative evidence with user voices to influence executive decision-making.
- Build and maintain scalable research documentation and insight repositories.
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