Tax Filing and Rejection Specialist Lead
New
J
JobgetherPayroll Tax
Based in the United StatesFull-TimeLead
Salary60,000 - 70,000 USD per year
Apply NowOpens the employer's application page
Job Details
- Experience
- At least 2 years of payroll tax experience
- Required Skills
- Data AnalysisMicrosoft ExcelMicrosoft Office SuiteQuality AssuranceWorkday
Requirements
- Associate degree or equivalent combination of education and relevant experience.
- At least 2 years of payroll tax experience.
- Working knowledge of payroll and tax functions, including multistate taxation and State Unemployment Insurance (SUI).
- Knowledge of applicable tax agencies and how tax data affects payroll filing.
- Experience with tax data management, filing processes, and rejection resolution.
- Strong analytical and problem-solving abilities with a data-driven approach.
- Experience performing root cause analysis.
- Knowledge of quality assurance principles and techniques.
- Advanced Microsoft Excel skills and proficiency with Microsoft Office Suite.
- Strong organization and time-management skills.
- Excellent written and verbal communication skills.
- Self-motivated, proactive, and capable of working independently.
Responsibilities
- Provide subject matter expertise to team members by answering questions, guiding complex cases, and supporting high-touch accounts.
- Assist with aged, reopened, complex, and escalated cases to ensure timely resolution.
- Create and maintain guides and standard operating procedures for resolving tax filing errors and rejections.
- Support quality assurance activities to promote consistency and first-touch resolution.
- Analyze payroll and tax data to identify filing impacts and recurring issues.
- Conduct root cause analyses and develop corrective actions to prevent filing errors.
- Identify process improvement and automation opportunities to increase workflow efficiency.
- Collaborate with internal teams on error-prevention strategies and initiatives.
- Monitor trends and communicate findings to leadership to drive process enhancements.
View Full Description & ApplyYou'll be redirected to the employer's site
