Medical Virtual Assistant - Behavioral Health
New
W
Winning AssistantsBehavioral Health
Philippines, Eastern Time (20 hours/week, 9:00 AM – 11:00 AM and 2:00 PM – 4:00 PM Eastern Time)Part-TimeMiddle
Salary5 - 6 USD per hour
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Job Details
- Languages
- English
Requirements
- Proven experience in new patient intake and scheduling.
- Strong proficiency in email and administrative inbox management.
- Experience in tracking and following up on patient paperwork and documentation.
- Clear and professional written and verbal English communication skills.
- Reliable laptop or desktop computer with a working webcam.
- Stable high-speed internet connection (minimum 25 Mbps).
- Noise-canceling headset for virtual meetings.
- Ability to provide NBI Clearance and/or Local Police Clearance.
- Healthcare or behavioral health administrative experience (highly preferred).
- TherapyNotes experience or experience with similar EHR/EMR systems (highly preferred).
- Experience with copay or payment follow-up (preferred).
Responsibilities
- Manage new patient inquiries and coordinate intake scheduling via email.
- Monitor and ensure the completeness of patient intake paperwork and documentation.
- Follow up on declined or denied payments and support copay collection tasks.
- Maintain an organized administrative email inbox and manage routine communications.
- Coordinate with external billing partners on insurance verification and documentation.
- Provide general administrative support, including faxing and voicemail management.
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