Medical Virtual Assistant - Nutrition & Wellness
New
W
Winning AssistantsHealthcare
Philippines, 2:00 PM – 6:00 PM Eastern TimePart-TimeMiddle
Salary$5–$6 per hour, depending on experience
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Job Details
- Languages
- English
- Required Skills
- Google Sheets
Requirements
- Proven experience in healthcare administration, medical office support, or virtual receptionist roles.
- Proficiency with healthcare EMR/EHR systems (Calyx Health experience strongly preferred).
- Experience with patient communication, insurance verification, and appointment scheduling.
- Strong English verbal and written communication skills.
- Demonstrated ability to handle sensitive information and maintain HIPAA compliance.
- High level of organization and attention to detail for claims and payroll tracking.
- Ability to attend video meetings with camera on when required.
- Access to a reliable computer, noise-canceling headset, and working webcam.
- Stable high-speed internet connection (minimum 25 Mbps).
- Must be able to provide NBI Clearance and/or Local Police Clearance.
Responsibilities
- Manage inbound patient calls, website inquiries, and marketing leads.
- Nurture prospective patients to encourage appointment booking.
- Coordinate appointment scheduling, confirmations, and reminders.
- Onboard new patients into Calyx Health EMR and collect intake forms.
- Verify insurance coverage and document patient insurance information.
- Track insurance claims and coordinate with payers regarding denials and status.
- Maintain accurate records for insurance, billing, and claims.
- Track dietitian billable units using spreadsheets for payroll calculations.
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