Virtual Medical Assistant (Mental Health)
A
Ataraxis ManagementMental Health
Philippines, Hours aligned with the client's US time zoneFull-Time
Salary not disclosed
Apply NowOpens the employer's application page
Job Details
Requirements
- Previous US healthcare or mental/behavioral health experience
- Hands-on experience using SimplePractice
- Experience supporting a US-based healthcare, mental health, behavioral health, therapy, or private practice setting
- Strong understanding of healthcare administrative workflows
- Experience with appointment scheduling and patient communication
- Familiarity with insurance verification and claims processing
- Excellent written and verbal communication skills
- Strong attention to detail and ability to handle confidential patient information
- Comfortable working independently in a remote environment
- Reliable internet connection, computer, headset, and webcam
- Ability to work hours aligned with the client's US time zone
Responsibilities
- Respond to patient calls, messages, and callback requests in a professional and compassionate manner
- Schedule, reschedule, and coordinate appointments for multiple therapists/providers
- Verify patient insurance eligibility, benefits, and coverage details
- Process, review, and submit insurance claims through SimplePractice
- Maintain accurate patient records and ensure information is updated appropriately
- Monitor and manage administrative tasks within SimplePractice and other practice systems
- Assist with patient intake, forms, and other front-office administrative processes
- Coordinate with therapists, providers, and internal team members to support smooth daily operations
View Full Description & ApplyYou'll be redirected to the employer's site
