Customer Growth District Sales Manager
New
T
ToastRestaurant Software
Location: RemoteFull-TimeManager
SalaryZone A $211,000 — $338,000 USD; Zone B $183,000 — $293,000 USD; Zone C $165,000 — $264,000 USD. Total Targeted Cash for this role includes base salary, commission, and bonus (if eligible). This role qualifies for uncapped commissions.
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Job Details
- Experience
- 1+ years of sales management experience
- Required Skills
- SaaSAccount ManagementClient relationship management
Requirements
- 1+ years of sales management experience, or equivalent mentorship experience, with complex software solutions — preferably software as a service
- Demonstrated experience building a customer facing, quota achieving client services team, with emphasis on developing sales staff to prospect, qualify, and close business
- Experience coaching a team to grow and retain a book of business — upsell, adoption, and renewal conversations
- Proven track record of consistent quota attainment
- Demonstrated leadership through mentoring others and contributing beyond your immediate team
- Metrics driven for optimum sales performance for the team, with strong forecasting and pipeline rigor
- Experience managing a fast paced, transactional sales team
- Experience working with software technologies and delivering customer demos
- Strong business acumen and goal oriented
- Driven – possesses a strong desire to be successful, self-starter and a true initiator
Responsibilities
- Manage, coach and develop a quota achieving sales team
- Cultivate, build and maintain strong client relationships that deepen over the life of the account
- Manage the full sales process from initial customer interest through close, go-live, and continued product adoption
- Own the health of your team's portfolio — drive proactive retention and get ahead of churn before it shows up in the numbers
- Run consistent operating rhythms — 1:1s, account coaching, and pipeline inspection — with disciplined forecast accuracy
- Learn the Toast Platform and become a product expert; coach the team on deepening product usage inside their accounts
- Assist in training staff and management
- Track and analyze sales statistics based on key quantitative metrics, including expansion, adoption, and retention
- Handle and resolve customer escalations, partnering cross-functionally to remove blockers for your team
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