Intake Client Specialist
New
M
Mom's MealsCustomer Care
Employees must be located in Iowa, Monday-Friday 8:00am-5:00pmFull-TimeEntry
Salary$17.00/hour
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Job Details
- Required Skills
- Microsoft OfficeAnalytical SkillsData entryCRM
Requirements
- High school diploma or equivalent.
- Previous data entry experience.
- Basic Microsoft Office skills.
- Strong analytical skills with high attention to detail and accuracy.
- Ability to navigate multiple computer systems, applications, and search tools.
- Ability to prioritize work, meet deadlines, and adjust in a fast-paced environment.
- Wired internet connection (Broadband/Cable/Fiber) via ethernet port (no satellite, 4/5G, or DSL).
- Quiet, distraction-free home workspace.
- Must be able to come onsite day 1 for orientation.
Responsibilities
- Review incoming Medical Service Authorizations and medical paperwork to create new clients, update existing clients, and close accounts.
- Correspond and follow up with Agency Case Managers via email, State Portal Messaging, and phone calls.
- Troubleshoot and resolve account issues.
- Coordinate with internal business partners including Logistics, Customer Care, Billing, and Compliance.
- Assist other departments with Intake-related inquiries.
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