Senior Human Resource Associate, Shared Service Centre
G
G-PGlobal Employment Platform
Philippines (Remote-First), Flexibility to accommodate different time zones based on customer and professional needs.ContractSenior
Salary not disclosed
Apply NowOpens the employer's application page
Job Details
- Languages
- Proficient in both written and verbal English
- Experience
- 2-5 years
- Required Skills
- MS OfficeCustomer serviceStakeholder managementGenerative AI
Requirements
- 2-5 years of HR operations experience.
- Experience working within a Shared Services environment.
- Detailed knowledge of HR procedures and policies.
- Proficiency in written and verbal English with clear articulation skills.
- Literacy with MS Office suite.
- Demonstrated AI literacy and ability to integrate generative AI tools like Gemini or Notebook LM into workflows.
- Experience in stakeholder management.
- Strong self-motivation, attention to detail, and time management skills.
- Ability to work in international teams across different cultures.
- Flexibility to accommodate different time zones.
Responsibilities
- Support key employee life cycle processes including onboarding, data management, absence management, visa renewals, transfers, and offboarding.
- Prepare HR documentation such as employment contracts, contract amendments, HR policies, and onboarding/termination certificates.
- Maintain employee records via the company platform, including data updates and processing status changes.
- Administer benefits for customers and professionals in collaboration with brokers and insurers.
- Provide payroll data and collaborate with payroll teams and providers to support payroll administration.
- Conduct audits and checks on data changes to ensure accurate and timely payments.
- Communicate effectively with professionals and customers to resolve queries via email and other channels.
- Serve as the first point of contact for onboarding and offboarding processes.
View Full Description & ApplyYou'll be redirected to the employer's site
