Tools Administrator
New
S
SparksoftIT Solutions
Remote/Hybrid if local to MarylandFull-TimeSenior
Salary not disclosed
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Job Details
- Experience
- 7+ years of relevant IT/platform administration experience, including 4+ years of enterprise Atlassian administration experience.
- Required Skills
- JiraCI/CDRESTful APIsDevOpsScriptingConfluence
Requirements
- 7+ years of relevant IT/platform administration experience.
- 4+ years of enterprise Atlassian administration experience, including Jira and Confluence.
- Hands-on experience with enterprise tool configuration, workflows, permissions, plugins, and integrations.
- Experience with REST APIs, scripting, and enterprise system integrations.
- Working knowledge of DevOps, CI/CD, Infrastructure as Code, cloud, monitoring, and automated testing concepts.
- Experience supporting SSO/MFA and enterprise identity integrations.
- Strong troubleshooting, documentation, communication, and stakeholder-management skills.
- Experience leading or coordinating technical administrators and automation engineers.
- Bachelor's degree in Computer Science, Information Technology, Engineering, or a related discipline, or equivalent relevant experience.
Responsibilities
- Lead administration and governance of enterprise Agile and collaboration platforms, including Jira, Confluence, GitHub Enterprise, and related tools.
- Manage platform configurations, workflows, projects/spaces, permissions, plugins, dashboards, integrations, and administration standards.
- Plan and coordinate tool upgrades, plugin changes, configuration changes, integrations, and lifecycle activities.
- Establish and maintain tool-monitoring, operational-health, incident-response, and troubleshooting practices.
- Lead API integration and API-governance activities, including documentation, authentication, authorization, monitoring, and approved automation.
- Define and prioritize opportunities to automate tool administration and operations using APIs, scripting, Infrastructure as Code, CI/CD, and automated testing.
- Coordinate enterprise identity integration, including SSO, MFA, authentication, authorization, provisioning, and access controls.
- Coordinate security, vulnerability-management, audit, and compliance activities for managed tools.
- Maintain operational documentation including runbooks, SOPs, configuration standards, troubleshooting guides, and API inventories.
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