Senior Client Solutions Manager, Sports & Entertainment Brand
J
JobgetherInfluencer Marketing
Based in United StatesFull-TimeSenior
Salary not disclosed
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Job Details
- Experience
- 6+ years
- Required Skills
- Data AnalysisPeople ManagementAccount Management
Requirements
- 6+ years of experience in influencer or creator marketing, including substantial experience managing large or enterprise accounts.
- Hands-on expertise with influencer campaigns and strong command of major social platforms, particularly Meta and TikTok.
- Demonstrated track record of client retention and account growth, with the ability to quantify commercial results.
- Previous experience being measured against revenue, retention, or Net Revenue Retention targets.
- Direct people-management experience, including conducting 1:1s, managing workloads, coaching team members, and improving performance.
- Strong commercial awareness and the ability to discuss account revenue, growth opportunities, and business impact.
- Strong operational discipline, with the ability to manage multiple priorities and maintain reliable execution.
- Experience using AI tools as part of everyday work to improve efficiency and support strategic decision-making.
- Strong analytical and communication skills, with the ability to translate campaign performance data into clear recommendations for senior stakeholders.
- Curious, adaptable, direct, collaborative, and comfortable giving and receiving feedback.
Responsibilities
- Own a portfolio of major enterprise accounts, managing retention, expansion, and Net Revenue Retention against defined commercial targets.
- Build trusted relationships with senior brand-side stakeholders and serve as a strategic partner across launches, seasonal campaigns, and always-on influencer programs.
- Lead and coordinate cross-functional teams across Sales, Strategy, Campaigns, Paid Media, and Product to ensure aligned and efficient account execution.
- Translate campaign and account data into actionable strategies, presenting performance against KPIs.
- Manage delivery end-to-end across influencer seeding, paid, and integrated campaigns, ensuring timelines, scope, budgets, brand standards, and margins remain on track.
- Identify renewal and expansion opportunities, build account growth plans, and communicate revenue performance.
- Forecast account and campaign performance, optimize programs, and apply learnings to future initiatives.
- Proactively identify and address risks related to performance, scope, relationships, margins, capacity, or delivery.
- Lead a pod of CSMs and/or Junior CSMs, providing coaching, workload management, regular feedback, and performance development.
- Use AI tools throughout daily workflows to accelerate reporting, model renewals, prepare upsell opportunities, and synthesize client information.
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