Provider Support Specialist
J
JobgetherHuman Resources
United StatesFull-TimeMiddle
Salary58,000 - 63,000 USD per year
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Job Details
- Experience
- At least 1 year of administrative experience
- Required Skills
- ComplianceGoogle Workspace
Requirements
- Bachelor’s degree required.
- At least 1 year of administrative experience, including exposure to human resources and/or recruitment processes; relevant school-based professional experience may be considered in place of administrative experience.
- Strong verbal and written communication skills, with the ability to provide clear and professional support to employees.
- Proficiency with Google Workspace, including Docs, Gmail, and Sheets.
- Comfort learning and working with new technology and business systems; experience with HRIS or HCM platforms is preferred.
- Strong organizational and time-management skills, with the ability to prioritize competing responsibilities and meet deadlines.
- High attention to detail and a commitment to maintaining accurate employee records and compliance documentation.
- Ability to work independently while collaborating effectively with a distributed team.
- Ability to handle sensitive employee information with professionalism and discretion.
Responsibilities
- Oversee employee timekeeping processes, investigate issues, and coordinate timely resolution.
- Manage reimbursement and expense processes, including reviewing approvals and supporting employees with related questions.
- Provide first-line support for employee HR and operational inquiries, triaging requests and directing issues to the appropriate resources.
- Verify professional licenses and maintain accurate records of pending, active, and expiring credentials.
- Maintain employee records and ensure documentation meets applicable onboarding and employment requirements.
- Coordinate new-hire onboarding workflows, including state- and district-specific requirements such as required forms, fingerprinting, background or drug screening processes, and other compliance steps.
- Track onboarding progress and proactively follow up to ensure all required steps are completed on schedule.
- Prepare and distribute offer letters, assignment confirmations, welcome communications, and other employment documentation.
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