Chief Product Officer
New
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Student Basic Needs CoalitionNonprofit Technology
Candidates must reside within the 50 states or District of ColumbiaFull-TimeExecutive
Salary$170k + 10% annual performance bonus
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Job Details
- Experience
- 7+ years of management experience
- Required Skills
- Artificial IntelligenceProduct ManagementA/B testing
Requirements
- 7+ years of management experience while remaining willing to perform individual-contributor work.
- Proven track record of taking products from 0 to 1, ideally as an early product leader at a startup.
- Demonstrable product research experience, including designing and synthesizing qualitative and quantitative experiments.
- Direct experience shipping AI-enabled product features.
- Experience in higher education, government benefits, public-sector technology, or similar administratively complex environments.
- Strong product judgment under resource constraints with the ability to prioritize learning and impact.
- Experience building products for populations navigating complex or high-stakes systems.
- Resourceful with a startup mentality, comfortable wearing multiple hats and owning outcomes.
- Commitment to the mission of connecting students to essential resources and education.
Responsibilities
- Own product vision, strategy, and roadmap development aligned with organizational goals and student needs.
- Partner with executive leadership to align product investment with organizational strategy, fundraising, and impact goals.
- Establish repeatable learning processes for identifying barriers, testing hypotheses, and prioritizing interventions.
- Build and mentor a lean technology team as the organization scales.
- Define responsible AI use, evaluating features for efficacy, accuracy, safety, and bias.
- Lead product discovery through qualitative and quantitative research with students and campus partners.
- Diagnose barriers to student action and prioritize the most impactful interventions.
- Lead from 0 to 1 and 1 to n, bringing core products and AI-enabled capabilities to market.
- Stay hands-on with specs, design reviews, engineering collaboration, and product judgment calls.
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