Senior Product Manager, Stella AI

New
S
ServiceTradeField Service Management
ServiceTrade is not registered to hire in all 50 states. You must reside in one of the states listed to be considered. (AL, AR, AZ, CA, CO, CT, DE, FL, GA, IL, IN, KY, LA, MD, ME, MI, MN, MO, NC, NH, NJ, NY, OH, OR, PA, SC, TN, TX, UT, VA, VT, WA)Full-TimeSenior
Salary not disclosed
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Job Details

Experience
5+ years
Required Skills
Artificial IntelligenceMachine LearningRESTful APIs

Requirements

  • 5+ years of SaaS product management experience with a record of successful product delivery.
  • Experience leading or contributing to at least one meaningful AI-powered product or feature launch.
  • Strong technical acumen; comfortable engaging with engineers on architecture, APIs, mobile platforms (iOS/Android), and AI/ML integration.
  • Strategic thinker capable of balancing long-term vision with detailed product requirements.
  • Excellent communication skills for both technical and non-technical stakeholders.
  • Prior experience shipping AI or agentic workflow products in a B2B SaaS context.
  • Proficient in agile development with a bias for action and adaptability.
  • Strong customer orientation with ability to translate insights into product innovation.
  • Proactive problem solver comfortable working in a fast-paced, growing company environment.
  • Intellectually curious about AI, with a habit of championing AI tools in personal workflows.

Responsibilities

  • Lead strategic planning and tactical delivery for Stella products within ServiceTrade's suite of agentic AI products.
  • Define, refine, and prioritize AI-powered features that support commercial service contractors.
  • Engage with users, prospects, and partners to identify opportunities where AI and automation reduce manual work.
  • Partner with Marketing, Sales, and Customer Success to ensure AI launches earn customer trust and drive adoption.
  • Guide development activities including backlog grooming, sprint planning, and UAT for AI/ML-driven features.
  • Collaborate with senior leadership to influence the long-term vision for Stella and the broader AI roadmap.
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