Clinical Operations Manager
New
M
MedsienRemote Care Management
Residence in the US.Full-TimeManager
Salary not disclosed
Apply NowOpens the employer's application page
Job Details
- Experience
- 5+ years of experience managing employees
- Required Skills
- Project ManagementTeam managementHIPAAProcess improvement
Requirements
- 5+ years of experience managing employees, including performance and day-to-day operational oversight in a clinical setting
- Background in nursing, care management or clinical operations
- Experience managing multiple departments or functions, preferably with experience building departments from the ground up
- Proven track record in building teams, processes, workflows, and SOPs
- Strong cross-functional management experience and ability to support multiple departments simultaneously
- Demonstrated ability to identify operational bottlenecks and implement solutions
- Proficiency in HIPAA and CMS regulatory requirements
- Strong people-management skills, including coaching managers and individual contributors
- Experience using KPIs, metrics, and data to manage team performance and operational efficiency
- BA/BS degree
- Comfort working at an early-stage startup and navigating uncertainty
Responsibilities
- Directly manage a remote team of medical assistants, providing guidance, support, and regular feedback
- Manage daily operations of clinical staff, including planning, goal setting, and quality assurance
- Design and improve specific operational processes and guidelines to ensure high clinical quality and service excellence in patient care
- Collaborate with the leadership and other stakeholders to implement policies and procedures and provide adequate oversight
- Monitor and improve key performance indicators to measure success and engagement across different teams and with different external partners
- Participate in hiring, training, and onboarding of new staff
- Assign and delegate tasks to the medical assistants based on their expertise and workload, ensuring optimal resource utilization
- Conduct performance evaluations, identify areas for improvement, and provide coaching and training as needed
- Develop and implement efficient workflows and processes to maximize the quality and efficiency of patient care
View Full Description & ApplyYou'll be redirected to the employer's site
