Assurance Lead
A
AnimaHealthcare Technology
Location: Remote Secondary Locations: LondonFull-TimeLead
Salary not disclosed
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Job Details
- Required Skills
- ComplianceStakeholder managementProcess improvement
Requirements
- Experience in regulatory or compliance roles, potentially from insurance, financial services, or healthcare.
- Ability to understand and articulate complex product data flows, integrations, and AI model governance.
- Strong communication skills with the ability to explain technical assurance issues in plain English.
- Pragmatic judgment to translate regulatory requirements into proportionate, practical processes.
- Experience building reliable, scalable systems from fragmented workflows.
- Confidence in leading customer conversations and addressing challenging inquiries.
- Ability to quickly learn the NHS assurance landscape, including DPIAs and data processing agreements.
- Comfortable working in a hands-on, individual contributor role.
Responsibilities
- Manage the full customer assurance lifecycle from initial inquiry to final resolution.
- Act as the primary point of contact for NHS customers regarding security questionnaires and DPIA support packs.
- Develop and maintain a self-serve knowledge base and standard response library to streamline assurance workflows.
- Collaborate with Product, Engineering, and Clinical Safety officers to ensure documentation reflects current product operations.
- Identify and address assurance requirements proactively during the product development and launch phases.
- Coordinate communication and documentation during incident resolution to ensure lessons are captured and processes improved.
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