Presales Solutions Principal

New

CustomerGaugeB2B SaaS

United States, Ability to support European sales cycles during reasonable East Coast hours is required.Full-TimeSenior

SalaryCompetitive salary

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Job Details

3-5+ years of experience in presales solutions consulting or sales engineering, ideally in B2B SaaS.
Deep, hands-on expertise in NPS, customer experience measurement, or customer feedback programs.
Proven experience with Voice of the Customer (VoC) program design and implementation.
Demonstrated ability to lead complex technical sales cycles, including solution architecture and integration design.
Fluency in enterprise data and integration landscapes, including CRM, ERP, data warehouses, APIs, SSO, and security requirements.
Strong executive presence with the ability to communicate technical and strategic concepts to a C-suite audience.
Exceptional storytelling and presentation skills.
Bachelor's degree.

Connect platform capabilities to measurable business outcomes during prospect conversations.
Lead discovery, solution architecture, proof-of-concept engagements, demonstrations, and executive presentations.
Partner with the sales team to shape, qualify, and accelerate deals from a technical and domain standpoint.
Translate complex business and technical requirements into integration architecture and program designs.
Lead responses to RFPs, RFIs, and security questionnaires with IT and operations stakeholders.
Design and deliver tailored demos and proofs of concept reflecting specific industry and program goals.
Engage effectively with stakeholders ranging from IT architects to the C-suite.
Coordinate deal handoffs to services and account management teams with documented scope and success criteria.
Provide competitive intelligence and requirements to product and marketing teams.
Develop demo environments, reference architectures, and presales assets.

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