ServiceNow Senior Software Engineer
New
J
JobgetherIT Services
IndiaFull-TimeSenior
Salary not disclosed
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Job Details
- Experience
- 3+ years of experience
- Required Skills
- SQLJavascriptRESTful APIsServiceNow
Requirements
- 3+ years of experience supporting the implementation, administration, configuration, and/or development of ServiceNow.
- Experience working across at least two ServiceNow capabilities, such as ITSM, ITOM, ITAM, Platform, or CSM.
- Strong hands-on experience with ITSM, CSM, FSM, or related ServiceNow processes.
- Proven experience integrating ServiceNow using MID Servers and cloud-to-cloud approaches.
- Strong experience with REST and SOAP web services.
- Knowledge of data extraction technologies such as JDBC and ODBC, and ETL integration approaches.
- Expertise in ServiceNow CMDB, Discovery, Software Asset Management, and Service Catalog.
- Strong knowledge of ServiceNow scripting, including Business Rules, Client Scripts, UI Builder, and Scripted REST APIs.
- Ability to create technical design documents and user documentation.
- Demonstrated ability to lead, coach, and mentor other software engineers.
- Four-year undergraduate degree in Computer Science, Computer Engineering, Information Systems, or equivalent professional experience.
- Willingness to complete ServiceNow competency certifications (e.g., CSA, CAD, CIS-ITSM, CIS-SAM).
Responsibilities
- Lead, coach, and mentor software engineers delivering ServiceNow development and professional services solutions.
- Gather and analyze ITSM requirements by working directly with end users, IT teams, customers, and key stakeholders.
- Translate functional and technical requirements into scalable ServiceNow solutions.
- Customize ServiceNow applications and configure UI, workflows, inventory, and technician locations.
- Design and maintain integrations using REST, SOAP, MID Servers, and cloud-to-cloud methods.
- Implement and configure CMDB, Discovery, Software Asset Management, ITSM, Service Catalog, and Workflows.
- Troubleshoot and remediate production incidents and maintain technical documentation and SOPs.
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