Sales Development Representative (Inside Sales)
New
J
JobgetherTravel and Tourism
Based in IndiaFull-TimeMiddle
Salary not disclosed
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Job Details
- Languages
- Advanced English
- Experience
- 1–3 years
- Required Skills
- Customer SuccessHubSpotCRM
Requirements
- 1–3 years of experience in Sales, Inside Sales, Customer Success, or a related field.
- Advanced English proficiency with excellent written and verbal communication skills.
- Strong interpersonal skills and a natural ability to build genuine connections with customers.
- Comfortable communicating with customers by phone, WhatsApp, email, chat, and other digital channels.
- Strong listening skills and the ability to identify underlying customer needs.
- Highly organized, with the ability to manage multiple conversations, prospects, and follow-ups simultaneously.
- Comfortable working with CRM systems; HubSpot experience is a plus.
- Results-oriented mindset with genuine motivation to turn qualified conversations into conversions.
- Familiarity with sales funnels, conversion metrics, and other sales performance indicators.
- Interest in travel, experiences, and community-driven products.
- Adaptability and enthusiasm for working in a fast-moving environment.
Responsibilities
- Engage promptly and thoughtfully with travelers who have expressed interest in group trips.
- Initiate and manage meaningful conversations through email, phone, WhatsApp, chat, social media, and other digital channels.
- Understand each prospect’s travel goals, preferences, budget, expectations, and plans.
- Qualify leads and identify the group-trip experiences that best match each traveler.
- Guide prospects throughout their decision-making process and address questions or concerns.
- Convert qualified opportunities into booked travelers and consistently follow up.
- Maintain accurate traveler information, interactions, and sales activity in HubSpot or other CRM systems.
- Monitor customer questions, objections, interests, and needs to identify recurring themes.
- Share customer insights with the wider team to help improve sales conversations, marketing initiatives, and the product.
- Contribute to sales targets by managing the funnel effectively.
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