Senior Product Manager, Order Quality
New
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JobgetherE-commerce Fulfillment
Remote work currently available to employees located in Ontario, Alberta, British Columbia, or Nova Scotia.Full-TimeSenior
SalaryAnnual base salary range of $194,000–$204,500 CAD
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Job Details
- Experience
- 4+ years
- Required Skills
- Artificial IntelligenceData AnalysisProduct ManagementStakeholder managementA/B testingLLM
Requirements
- 4+ years of professional product management experience, ideally involving operationally complex physical environments.
- Demonstrated experience building and launching products end-to-end, from early concepts through scaled delivery.
- Strong understanding of product strategy, roadmap development, prioritization, experimentation, and lifecycle management.
- Highly data-literate, with the ability to use analytics and experimentation to identify opportunities and make sound product decisions.
- Strong analytical and problem-solving skills, particularly when navigating ambiguous or evolving requirements.
- Ability to define meaningful product metrics and use A/B testing or multivariate testing to evaluate product improvements.
- Strong understanding of customer and user experiences, with a focus on delivering measurable customer and commercial outcomes.
- Experience collaborating closely with engineering and design teams to bring complex products to market.
- Proven ability to influence senior stakeholders and align teams around shared goals without direct reporting authority.
- Experience with fulfillment products or operationally complex products is valuable.
- Interest or experience in emerging technologies, including AI and LLM-powered product experiences, is valuable.
Responsibilities
- Own the end-to-end product vision, strategy, and roadmap for Order Quality within a fulfillment environment.
- Drive product initiatives from early discovery and concept development through execution, launch, iteration, and scaled adoption.
- Develop experiences that support reliable fulfillment for customers and retailers while enabling efficient picking workflows for shoppers.
- Establish and manage a rigorous experimentation program, including A/B and multivariate testing.
- Explore and incorporate AI and LLM technologies where they can meaningfully improve shopper and customer experiences.
- Collaborate with engineering, data science, operations, partnerships, legal, and privacy teams to deliver products responsibly and at scale.
- Build alignment among diverse stakeholders and communicate product decisions, priorities, risks, and tradeoffs clearly.
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