Technical Account Manager, APJ

New
C
CensysCybersecurity
Remote in APJ Region, Must collaborate with colleagues across time zonesFull-TimeMiddle
Salary not disclosed
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Job Details

Languages
English
Experience
3+ years
Required Skills
Project ManagementPythonCybersecuritySalesforceRESTful APIsNetworking

Requirements

  • 3+ years of experience in Technical Account Management, Customer Success, or Solutions Engineering within B2B SaaS
  • Experience supporting customers across the APJ region
  • Solid understanding of computer networking and internet protocols
  • Working knowledge of security and cloud technologies (AWS, Azure, GCP)
  • Ability to explain technical concepts to technical and non-technical stakeholders
  • Experience managing renewals and identifying expansion opportunities
  • Strong organizational and project management skills
  • Fluency in English
  • Willingness to travel within APJ and periodically to Censys HQ

Responsibilities

  • Manage a portfolio of enterprise, government, and partner accounts across APJ
  • Serve as the primary post-sale point of contact and technical advisor
  • Lead onboarding, implementation, and integration planning
  • Develop success plans aligned to customer security priorities
  • Conduct regular business reviews and roadmap discussions
  • Monitor product adoption and identify retention risks
  • Partner with Account Executives on renewals and account strategy
  • Serve as the internal voice of the APJ customer
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