Product Manager, Dashboard & Enterprise Operational Platforms
New
M
MarqetaFinancial Technology
Remote - USAFull-TimeMiddle
Salary95,900 - 119,900 USD per year
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Job Details
- Experience
- 3-5+ years
- Required Skills
- Product ManagementSalesforceZendeskServiceNow
Requirements
- 3-5+ years of product management experience
- Experience building tools for operations teams (support, risk, disputes, program management)
- Experience with operational dashboards, case management systems, or support tooling
- Experience with disputes, fraud, or compliance-related workflows
- Familiarity with enterprise platforms such as Salesforce, Zendesk, or ServiceNow
- Ability to define strategy, prioritize roadmaps, and drive execution
- Experience working closely with Engineering and Design on complex systems
- Excellent communication and stakeholder management skills
- Experience building enterprise software or operational platforms
- Ability to simplify complex workflows into clear product solutions
- Comfortable operating across technical, operational, and business stakeholders in regulated environments
Responsibilities
- Support the roadmap for the Marqeta Dashboard and enterprise operational platforms
- Contribute to tools that streamline workflows across card and account management, transaction investigation, disputes and servicing, and operational controls
- Develop dashboards and reporting that provide operational visibility
- Design systems that support secure, compliant financial operations (identity, permissions, governance)
- Integrate with enterprise systems (CRM, case management, support tooling, data platforms)
- Identify opportunities for AI-assisted workflows to improve efficiency
- Partner with Engineering and Design to ship intuitive, workflow-driven experiences
- Translate operational pain points into scalable product solutions
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