Deal Operations Manager
New
S
Sword HealthHealthTech AI
Remote - PortugalFull-TimeManager
Salary40600.0 - 63800.0 EUR
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Job Details
- Experience
- 3–5 years
- Required Skills
- SalesforceCRM
Requirements
- 3–5 years in a deal desk, commercial contracting, or commercial/sales operations role in a B2B SaaS environment.
- Demonstrable experience owning end-to-end RFP/RFI and proposal response processes.
- Managed contract workflows from quote validation through execution and repository management.
- Experience negotiating commercial terms like payment terms, SLAs, and liability positions with enterprise customers.
- Proven ability to enforce process and policy discipline across departments without direct authority.
- Proficiency with CRM (Salesforce) and CLM tools (e.g., Ironclad, Spotdraft).
- Strong commercial acumen regarding pricing architecture and deal structures.
- Ability to read and interpret standard MSA and Order Form language.
- Customer-facing confidence to lead redline negotiations professionally.
- Demonstrated automation mindset for improving manual processes.
Responsibilities
- Own the end-to-end RFP, RFI, and proposal response process including intake, draft assembly, and on-time submission.
- Coordinate cross-functional inputs from Sales, Legal, Finance, and Security.
- Maintain CRM data quality and enforce commercial approval matrix workflows.
- Manage the full contract lifecycle from first draft to signature, including redline orchestration.
- Negotiate commercial terms directly with enterprise customers within approved parameters.
- Drive continuous improvement of proposal, deal, and contracting processes.
- Develop and maintain reusable proposal content libraries and contract templates.
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