TPP Account Manager Asia
E
Emerging Travel GroupTravel Tech
China. Thailand. Indonesia. MalaysiaFull-TimeMiddle
Salary not disclosed
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Job Details
- Experience
- 2+ years
- Required Skills
- Data AnalysisNegotiationAccount ManagementCross-functional collaboration
Requirements
- 2+ years of experience in supplier management, account management, partnerships or a similar role within travel or hospitality.
- Experience managing external partners, negotiating commercial terms and driving supplier performance.
- Analytical mindset, comfortable working with business and operational metrics.
- Technical understanding of API integrations.
- Ability to understand and resolve complex technical issues together with relevant teams.
- Confident working with Technical, Product, Finance, Customer Support and other teams.
- Proactive, structured, and comfortable managing multiple suppliers and initiatives.
- Ability to work effectively with partners and stakeholders across different markets and cultural contexts.
Responsibilities
- Own and manage an Asia-based portfolio of TPP suppliers, ensuring strong competitiveness and sustainable performance of hotel inventory.
- Analyze supplier performance using key business and operational metrics, identify root causes of underperformance, and define improvement actions.
- Negotiate and improve commercial and payment terms in line with business priorities.
- Oversee API feed integrations and configurations, acting as a senior escalation point for complex technical issues.
- Drive resolution of supplier-related operational challenges through close collaboration with Technical, Product, Finance, and Customer Support teams.
- Contribute to internal cross-functional initiatives, ensuring alignment on supplier-related goals, timelines, and quality standards.
- Prioritize suppliers and initiatives based on business impact, proactively managing low-performing or low-yield partners.
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