Digital Sales Representative - Activate
New
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TwilioCloud Communications, SaaS
This role will be remote, but is not eligible to be hired in CA, CT, IL, MA, MD, NJ, NY, OR, PA, RI, TX, VA, WA, or Washington DC.Full-TimeMiddle
Salary$30.09/hr - $37.61/hr (CO, HI, MN, VT); $31.77/hr - $39.71/hr (DC, IL, MD, MA, CA-outside SF Bay); $33.44/hr - $41.80/hr (NY, NJ, WA, SF Bay Area, CA).
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Job Details
- Experience
- At least 1 year of sales development or business development experience at a technology company, or 2-3+ years of closing experience in another industry.
- Required Skills
- Business DevelopmentSalesforceSaaSCRM
Requirements
- At least 1 year of sales development or business development experience at a technology company, or 2-3+ years of closing experience in another industry.
- Ability to qualify inbound and outbound opportunities, uncover customer needs, and guide customers toward relevant solutions.
- Strong communication skills with the ability to engage technical and business stakeholders.
- Comfort using data, product usage signals, and sales plays to prioritize outreach and identify growth or retention opportunities.
- Ability to manage a high-volume book of accounts, prioritize effectively, and follow through on customer commitments.
- Curiosity about cloud communications, customer engagement, email, data, or SaaS products.
- Experience selling SaaS, cloud communications, email, customer data, or developer-focused products (desired).
- Familiarity with product-led growth, self-service customer motions, or usage-based sales models (desired).
- Experience working with Salesforce, Outreach, Gong, or similar sales engagement and CRM tools (desired).
Responsibilities
- Engage high-value self-service customers through programmatically assigned inbound and outbound leads.
- Identify growth opportunities by assessing product usage signals, customer needs, and readiness to scale.
- Guide customers through adoption of Twilio Communications, SendGrid, or Segment products to accelerate business outcomes.
- Retain priority accounts by proactively addressing risks, removing blockers, and supporting continued product value.
- Collaborate with Sales, Solutions Engineering, Marketing, and Product teams to improve sales plays and customer engagement strategies.
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