Technical Program Manager
New
P
PhaidraIndustrial Automation
Our team is currently located throughout the USA, Canada, UK, Sweden, Spain, Portugal, the Netherlands, Singapore, Australia, and India., Supports asynchronous communication to support focus and flexibility across time zones.Full-TimeSenior
SalaryUSD 97240 - 171600 / year (Note: Salary varies by level and location tier, e.g., Senior Tier 1 USD 135,600 - 186,450)
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Job Details
- Experience
- 5+ years
- Required Skills
- Project ManagementAgileMachine LearningStakeholder managementRisk Management
Requirements
- 5+ years of technical program or project management experience with complex, cross-functional initiatives.
- Proven ability to lead large-scale, technically complex customer programs with high levels of ambiguity.
- Experience working with enterprise customers and distributed teams.
- Exceptional ability to communicate complex technical concepts to technical and non-technical audiences, including executives.
- Demonstrated experience in stakeholder management and risk management.
- Ability to translate customer needs into structured requirements and influence product roadmaps.
- Expertise in at least two of these domains: data centers, industrial controls, HVAC systems, or AI/ML industrial applications.
- Proficiency in program management methodologies including Agile, Waterfall, and risk management frameworks.
- Strong documentation and organizational skills with a focus on scalable processes.
- Bachelor’s degree in a relevant field or equivalent experience.
- Alignment with Phaidra's values: Agency, Velocity, Craft, and Truth.
Responsibilities
- Own end-to-end delivery of complex, large-scale customer programs including multi-site and highly customized deployments.
- Lead program strategy and planning by defining timelines, milestones, resource allocation, and risk mitigation plans.
- Serve as the primary customer-facing program leader and trusted advisor for technical and operational challenges.
- Coordinate with engineering and product teams to ensure customer solutions are configured and delivered according to site requirements.
- Lead executive-level communication to present complex technical concepts, program updates, and risks.
- Identify and mitigate program risks and lead initiatives to improve delivery workflows and operational processes.
- Influence product strategy by aligning customer needs with long-term company direction.
- Establish program management best practices and maintain comprehensive project documentation.
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