Account Manager
New
M
MitratechLegal, Risk, HR Tech
This role can be performed 100% remote anywhere in the US.Full-TimeMiddle
Salary$111,000 – Annually USD (including base and variable commission)
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Job Details
- Experience
- 2-4 years
- Required Skills
- Microsoft OfficeGoogle WorkspaceAccount Management
Requirements
- Bachelor's degree or equivalent professional experience.
- 2-4 years of experience in sales or account management.
- Proven track record of growing accounts and exceeding retention targets.
- Ability to identify, develop, and close upsell and cross-sell opportunities.
- Customer-driven personality with strong relationship-building skills.
- Strong project, organizational, problem-solving, and time management skills.
- Ability to work independently and within a team environment.
- Effective communication skills for written, verbal, and virtual meetings.
- Proficiency in Microsoft Office and Google Workspace.
- Ability to travel up to 10%.
Responsibilities
- Own and grow a portfolio of accounts with a focus on net revenue retention and expansion above 100%.
- Build account plans with top customers focused on mutual success and value, including clear revenue targets.
- Identify expansion opportunities by negotiating multi-year renewals and driving upsell/cross-sell motions.
- Develop and execute a rigorous pipeline of annual sales and revenue retention targets.
- Conduct quarterly value-based business reviews and cadence calls with top customers.
- Assist leadership in maintaining retention and revenue forecasts.
- Collaborate with internal departments to ensure a world-class customer experience.
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