Senior Restaurant Business Partner
New
E
ezCaterFood Tech
Remote-hybrid work from our awesome Boston office OR your home OR a mixture of both home and officeFull-TimeSenior
Salary$92,000–$125,000 annually
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Job Details
- Experience
- 4+ years experience
- Required Skills
- Data AnalysisTableauMicrosoft ExcelAccount ManagementCross-functional collaborationRelationship management
Requirements
- 4+ years experience partnering with and managing top-tier partners or accounts.
- Experience with restaurant operations, final mile delivery, or e-commerce logistics preferred.
- Track record of success building strong internal and external relationships.
- Demonstrated ability to analyze complex data sets and distill them into clear recommendations.
- Expertise using analytical tooling such as Tableau, Sigma, or Excel.
- Articulate, executive verbal and written communication skills.
- Experience resolving conflicts and addressing competing interests.
- Proven ability to build trust and influence through active listening and empathy.
- Proactive approach to identifying and solving problems.
- Ability to work effectively in fast-paced environments, both autonomously and cross-functionally.
Responsibilities
- Establish rapport and build trust with contacts at all levels within a portfolio of enterprise restaurant partners.
- Translate each partner's unique business needs into strategies for exceptional customer experiences and shared growth.
- Proactively assess, validate, and optimize partner performance on an ongoing basis.
- Translate strategic priorities into clear, actionable direction for stakeholders from C-level decision makers to store managers.
- Lead as a subject matter expert on internal and partner-facing operational metrics.
- Leverage performance data to identify patterns, root causes, and trends for actionable insights.
- Craft and present compelling, data-backed narratives to communicate performance and opportunities to catering partners.
- Collaborate with Sales, Marketing, and Product departments to drive alignment on business objectives.
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