Analista de Suporte de Operações Comerciais
New
J
JobgetherCommercial Operations
BrazilFull-TimeMiddle
Salary not disclosed
Apply NowOpens the employer's application page
Job Details
- Required Skills
- Microsoft Power BISalesforceSAPMicrosoft ExcelCustomer Success
Requirements
- Bachelor's degree in Administration, Engineering, Logistics, Economics, or a related field.
- Previous experience in operational, commercial, or administrative support.
- Knowledge of SAP and/or Salesforce.
- Intermediate to advanced Excel skills.
- Strong analytical and problem-solving capabilities.
- Excellent organization and the ability to manage multiple priorities simultaneously.
- Strong verbal and written communication skills.
- Customer-oriented mindset, with the ability to support both internal and external stakeholders.
- Strong collaboration and teamwork skills across different functions.
- Ownership mindset, proactivity, and strong planning and organizational abilities.
- Process-oriented approach and results-driven mindset.
- Adaptability and comfort working in dynamic environments.
- Designated for professionals with disabilities (PCD).
Responsibilities
- Provide operational and administrative support to commercial teams, following up on requests, internal workflows, and cases through resolution.
- Support the opening and tracking of customer registrations, master data changes, account unlocks, sales deals, contracts, and asset movements.
- Act as a focal point for commercial teams and customers regarding returns, refusals, urgent requests, and other operational matters.
- Ensure commercial requests are correctly routed to the appropriate internal teams and followed through to completion.
- Coordinate the allocation, reallocation, transfer, return, and disposal of equipment according to commercial and operational requirements.
- Support inventory management and work with Logistics, Commercial Operations, and related teams to ensure appropriate equipment availability.
- Open, monitor, and manage Purchase Orders for suppliers while supporting payment processes and ensuring compliance with internal procedures.
- Maintain appropriate documentation and financial controls related to commercial operations and projects.
- Support the operational management of corporate customers, contributing to alignment with business objectives and applicable quality, compliance, and governance standards.
- Prepare analyses and information to support commercial negotiations and market growth initiatives.
- Collaborate with Customer Service, Logistics, Marketing, Finance, Compliance, and Commercial teams to resolve complex operational issues and develop effective, sustainable solutions.
- Identify opportunities for continuous improvement and automation across operational and commercial processes.
View Full Description & ApplyYou'll be redirected to the employer's site
