Accounts Receivable Analyst, Order-to-Cash
New
D
DoximityFinance Operations
Remote | U.S.Full-TimeMiddle
Salary75,000 - 85,000 USD per year
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Job Details
- Required Skills
- SalesforceMicrosoft ExcelNetSuite
Requirements
- Experience in Order-to-Cash, Accounts Receivable, revenue cycle, or a related finance operations role.
- Experience with invoicing, invoice delivery, collections, cash application, and account reconciliations.
- Strong Excel skills, including VLOOKUP and the ability to analyze and reconcile large data sets.
- Ability to work independently, take ownership of assigned accounts, and follow issues through resolution.
- Strong problem-solving skills with the ability to identify root causes and improve processes.
- Strong attention to detail, organization, documentation, and follow-through.
- Professional communication skills and the ability to work effectively with customers and internal teams.
- Experience with NetSuite and Salesforce preferred.
Responsibilities
- Own assigned customer accounts throughout the Order-to-Cash lifecycle, from invoice creation and delivery through collection and payment application.
- Prepare and process customer invoices accurately and within established deadlines.
- Submit invoices through the appropriate customer portals, VMS platforms, EDI channels, or other delivery methods.
- Review aging reports and perform consistent, professional follow-up on outstanding balances.
- Communicate directly with customers to obtain payment status, resolve disputes, and secure payment commitments.
- Apply cash receipts accurately and promptly.
- Research and resolve unapplied cash, misapplied payments, short payments, overpayments, deductions, and unidentified remittances.
- Perform detailed customer account reconciliations involving invoices, payments, credits, adjustments, and disputed balances.
- Identify recurring problems, determine root causes, and recommend improvements to Order-to-Cash processes and controls.
- Maintain accurate, audit-ready AR records and support period-end close activities.
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