Account Manager
New
R
ResonateMarTech/SaaS
Location: United StatesFull-TimeMiddle
SalaryThe base salary range for this role is $110,000-$150,000, with on-target earnings (OTE) of $175,000-$215,000
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Job Details
- Experience
- 5+ years
- Required Skills
- SalesforceCustomer SuccessSaaSAccount ManagementCRMData analytics
Requirements
- 5+ years of experience in account management or customer success within SaaS, data, or MarTech.
- Proven record of renewing and growing six and seven-figure enterprise accounts.
- Ability to effectively communicate and build relationships with CMOs and senior marketers.
- Strong proficiency in tying platform value to measurable client KPIs.
- Ability to synthesize complex marketing problems into clear, actionable advice.
- Disciplined approach to account planning and accurate forecasting.
- Experience with consumer intelligence, audience data, research, or analytics platforms preferred.
- Previous experience on the brand or agency side preferred.
- Proficiency in Salesforce or similar CRM software.
- Experience using AI tools for data analysis and client communication.
Responsibilities
- Own a portfolio of major brand clients, serving as the primary lead and advisor.
- Translate complex marketing problems into actionable data-driven recommendations for CMOs and senior leaders.
- Drive account growth and collaborate with Sales to secure expansions.
- Execute Quarterly Business Reviews (QBRs) to demonstrate value and set future strategies.
- Monitor client adoption and usage to proactively identify renewal risks.
- Maintain accurate Salesforce forecasting.
- Represent the company at industry events.
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