Customer Support Agent
New
5
5CACustomer Service
Remote - South AfricaFull-Time
Salary not disclosed
Apply NowOpens the employer's application page
Job Details
- Languages
- German (C1 minimum), English (B2 minimum)
- Required Skills
- TroubleshootingCustomer support
Requirements
- Speak German at an advanced level (C1 minimum)
- Speak English at an intermediate level (B2 minimum)
- Dedicated quiet workspace within your residence
- Internet speed: Minimum 15 Mb/s download and 15 Mb/s upload with Latency <120ms
- Minimum 8 GB RAM
- 64-bit version of Windows 11 or newer (excluding Windows S mode), or macOS 13 or newer
- Intel Core i5-8300H processor or better/similar
- Integrated graphics card
- Smartphone for two-factor authentication (Android 10.0+ or iOS 16.0+)
- Interest in E-commerce, consumer electronics, and customer satisfaction
Responsibilities
- Provide customer service for multinational Consumer electronics and E-commerce companies
- Communicate with customers via email, live chat, social media, and phone
- Troubleshoot customer issues calmly and effectively
- Undergo assisted training to develop and improve support skills
View Full Description & ApplyYou'll be redirected to the employer's site
