Operations and Support Specialist (Logistics)
New
E
Elevate and DelegateLogistics and Transportation
PhilippinesFull-TimeMiddle
Salary1,200 - 1,600 USD per month
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Job Details
- Languages
- English
- Experience
- 2+ years
- Required Skills
- Data entryCustomer support
Requirements
- 2+ years of experience in logistics, freight brokerage, transportation, operations, or customer support.
- Strong attention to detail and ability to maintain accurate information.
- Strong written and verbal English communication skills.
- Highly organized with strong follow-through and ability to work independently.
- Technologically proficient and comfortable learning new software.
- Familiarity with AI tools like ChatGPT and Claude.
- Reliable computer setup with at least 4 GB of RAM.
- Ability to work assigned business hours and potential after-hours support.
Responsibilities
- Coordinate daily logistics and shipment activities.
- Schedule and confirm pickup and delivery appointments.
- Perform track-and-trace and maintain accurate status updates.
- Follow up with carriers, drivers, and stakeholders.
- Manage and update operational data in internal systems.
- Provide administrative support to brokers to streamline workflows.
- Handle customer communications and after-hours correspondence.
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