Support Helpdesk Business Specialist
New
E
ExtenteamVacation Rental
PhilippinesFull-TimeMiddle
Salary not disclosed
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Job Details
- Experience
- 1-3 years
- Required Skills
- Microsoft Power BIRelease ManagementMicrosoft OfficeData entry
Requirements
- Bachelor’s Degree in a related field of study or equivalent relevant experience.
- 1-3 years of related experience.
- Intermediate to Advanced proficiency in Microsoft Office Suite.
- Proficiency in Entrata and PowerBI.
- Superior attention to detail.
- Ability to work in a fast-paced environment and handle data entry systems.
- Proven ability to work independently.
- Strong relationship-building skills for working across different locations.
- Advanced written and oral communication skills.
- Availability to work at least one weekend day.
- Minimum 30mbps wired internet connection.
- i5 11th Gen processor or higher with 8 GB RAM.
- Windows 11 or MacOS Catalina or higher.
Responsibilities
- Perform analysis and review of business practices to meet operations guidelines.
- Approve and modify pricing as appropriate.
- Review applicant files, verify requirements, and execute lease signings.
- Manage screening overrides for business-critical exceptions.
- Analyze and process ledger corrections for rent and other financial items.
- Ensure timely processing of applicant deposit refunds.
- Partner with Revenue Management, Entrata Support, and regional leadership to approve business tasks.
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