Support Helpdesk Business Specialist
E
ExtenteamProperty Management
Location: PhilippinesFull-TimeMiddle
Salary not disclosed
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Job Details
- Experience
- 1-3 years
- Required Skills
- Microsoft Power BIMicrosoft OfficeData entry
Requirements
- 1-3 years of related experience.
- Bachelor’s degree in a related field or equivalent relevant experience.
- Intermediate to advanced proficiency with Microsoft Office Suite, Entrata, and PowerBI.
- Superior attention to detail and ability to navigate computerized data entry systems.
- Proven ability to work independently in a fast-paced environment.
- History of building strong relationships with remote team members.
- Must be able to work one weekend day.
- Dedicated home office with minimum 30mbps wired internet.
- Computer specifications: i5 11th Gen or higher, 8 GB RAM, Windows 11/MacOS Catalina or higher.
- Reliable power and internet backup solutions.
Responsibilities
- Perform analysis and review of business practices and complete requests per Operations guidelines.
- Approve and modify pricing when appropriate.
- Review applicant files to ensure all requirements are met and sign leases.
- Override screening for false positives or business-critical decisions.
- Analyze ledger corrections for rent and other items.
- Ensure applicant deposit refunds are processed timely.
- Partner with Revenue Management, Entrata Support, and regional leadership to analyze and approve business tasks.
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