Case Management Support Specialist – Early Intervention
New
S
SnappyCXHealthcare
Philippines, U.S. business hoursFull-TimeMiddle
Salary not disclosed
Apply NowOpens the employer's application page
Job Details
- Languages
- English
- Required Skills
- Microsoft OfficeData entry
Requirements
- Previous administrative experience in healthcare, home care, therapy, or Early Intervention.
- Experience with authorizations, billing follow-up, or clinical documentation.
- Strong written and verbal English communication skills.
- Excellent attention to detail, organization, and time-management skills.
- Ability to review and compare complex documents for accuracy.
- Proficiency with Microsoft Office, email, spreadsheets, and electronic case-management systems.
- Ability to handle high-volume workloads and manage multiple deadlines.
- Ability to work independently during designated U.S. business hours.
- Must be comfortable handling confidential information and adhering to HIPAA requirements.
- Desktop computer with at least one external monitor required.
Responsibilities
- Open and set up new cases accurately in case-management systems.
- Review and track service authorizations to ensure alignment with service plans.
- Coordinate with the billing department to resolve claim holds and documentation issues.
- Follow up with providers to obtain missing session notes, prescriptions, and progress reports.
- Maintain accurate tracking logs and case records in accordance with HIPAA requirements.
- Prioritize daily work queues and escalate urgent issues impacting service or billing.
View Full Description & ApplyYou'll be redirected to the employer's site
